#1 08-05-2016 5:58 pm

Lozzer86
Participator
From: Britain: Bad Teeth Central
Registered: 08-05-2010
Posts: 380
Karmojo: 7
Productive!

My video for July never uploaded. I received an email saying it did.

So the comp's been and gone now which sucks, but I uploaded my finished piece as usual and nothing seemed wrong with it. It played fine and I continued on like I usually do. I looked in my email and saw a message saying it had gone through fine, but upon looking to see where I placed today, my entry isn't there.

What happened? As mentioned, it uploaded sucessfully, the email confirmed it and I assumed that like my other work that it would be fine?

Please help, I only just noticed it now and I'm so disappointed.

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#2 08-07-2016 1:54 am

dannykneip
Upstanding Citizen
From: California
Registered: 08-14-2011
Posts: 223
Karmojo: 31

Re: My video for July never uploaded. I received an email saying it did.

I'm also disappointed to hear this.  Sorry Lauren.  I hope an explanation is forthcoming!  Great job on the final piece, regardless!

Cheers,


"Yeeees.  Always!"  - Orson Welles

http://www.instagram.com/dwkneip/

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#3 08-08-2016 2:09 pm

acolors
Registered: 07-01-2014
Posts: 286
Productive!

Re: My video for July never uploaded. I received an email saying it did.

Hey Lozzer86
What a shame !
Yeah, I was surprised when I voted I did not see your entry for 2016 July.
I watched your progress in the WIP forum when your last line in your last
post said:
"It's done! Finished the animation, added in colour and backgrounds and added in the tear effect."
I did see that.
Then I was wondering you put so much effort/work & you did not enter !?!
Honestly I was puzzled.
Anyway now it is too late to do anything to do about it, I guess. That's too bad.
ONE
thing you could do was to vote. When during voting time you
did not spot your clip you could sound the alarm in     
Forum  » Site Problems. (like you had done now)
If you did sound the alarm in 1st or 2day of voting perhaps the adnimistration
could have enough time to fix the mistake/problem.
I do not know why you do not vote & that is not my business,
but in this case voting might help to straight things out in time.
cheers
BTW
You say you got an email conformation that is one check point.
Did your clip play in another page after admitting it ?
That is 2nd check point of conformation that your clip was received.
3rd one seeing the clip when voting.
.
That is a good lesson for all of us that it pays to vote, but only if the administration
here is able & willing to fix the problems like yours.
You probably have to send to the administration screen shot of email conformation
to prevent cheating in general.
Better luck next time.
@
administration
1.
What is a procedure in situation like Lozzer86
2.
Can it be fixed ? or too late to do anything.
It would be good to hear form people running this site.
_____________________________
don't take me too seriously... animation mostly should be fun
&
everybody's a critic (including me although I try to be humble...sometimes ...>;o)

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#4 08-09-2016 12:51 pm

RyanHagen
Upright Citizen
Registered: 06-16-2007
Posts: 1110
Karmojo: 48
Moderator

Re: My video for July never uploaded. I received an email saying it did.

Unfortunately I can't help here, I don't know what happened and I don't personally have control of anything in that arena.  Sorry for that.  I hope they figure out what happened.


Ryan
Animator
"Frustration is the handmaiden of creativity" ~ Chuck Jones

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#5 08-09-2016 3:59 pm

Lozzer86
Participator
From: Britain: Bad Teeth Central
Registered: 08-05-2010
Posts: 380
Karmojo: 7
Productive!

Re: My video for July never uploaded. I received an email saying it did.

Yeah, I know its too late to fix but I find it bizarre that I received a confirmation email at all. Like when I uploaded it it sent me to the processing page were you watch the video and ensure it works, which it did. I saw the email and thought it was okay.

I didn't vote because I was working on another animation that has nothing to do with 11 S C, so I kind of wanted a break from it. (It's a Game Grumps cartoon I'm faffing with, I'll post it on the personal work section when done. It's also really stupid, but whatever.)

I know there's nothing that can be done, but it did teach me that next time I should be more thorough in ensuring it uploaded and warning the admins about it if it occurs again. That said, I'd like to know what went wrong.

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#6 09-02-2016 9:19 pm

Lozzer86
Participator
From: Britain: Bad Teeth Central
Registered: 08-05-2010
Posts: 380
Karmojo: 7
Productive!

Re: My video for July never uploaded. I received an email saying it did.

HELLOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO??????????????????????????????????????????????????????????

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#7 09-02-2016 9:23 pm

Lozzer86
Participator
From: Britain: Bad Teeth Central
Registered: 08-05-2010
Posts: 380
Karmojo: 7
Productive!

Re: My video for July never uploaded. I received an email saying it did.

It's been almost a MONTH, and nothing.


What happened? Is it the site? Is it me? WHAT? I'm asking one last time and if I get no reply then I'm going to ask for my account to be deleted.

I don't want to be kept hanging for little to no response.

I have learned a good amount here, don't have me rethink this site.

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#8 09-03-2016 9:29 am

acolors
Registered: 07-01-2014
Posts: 286
Productive!

Re: My video for July never uploaded. I received an email saying it did.

Hey Lozzer86,
I know I'm the last person you expect to hear from,
but here I am.
I urge you to rethink your decision to delete your account.
Just leave it like it is. Your unique style of animation can benefit
other members. It will be your LEGACY. As you mention you
"have learned a good amount here" so let return a favour &
let others to learn from your animation approach.
You can always come back here when you see/hear an interesting audio &
chalenge yourself to take part in a competition again.
(I know you can open a new account again)
Btw, I watched many animation clip of members which are not active anymore,
and appreciated their effort. You can leave your account here & not to be
active as they did.
I know I'm going to be sorry not seeing your animated enormous gags anymore.
I also know one person here who would be sorry if you'd close your account.
Lozzer86,
perhaps you do not realize but you have fans here.
What do you say ?
.
Now, (one)
do not count on an administration to get any replay. The only answers you
can get is from volunteers who help run this site. (I'm talking from my own experience)
Two,
I've examined in closer detail your last video clip 11SecClub July 2016 fin.mp4
& it has very unusual properties.
dimensions are 426x240 pixels............. (not really standard size)
size 580 kb.............. (very small as for files members admit here)
If you have uploaded the same file for the July competition
perhaps that is why it went through but was not saved by the system &
never showed up in the July competition.
I'm just guessing.
I hope you do not want to leave this site because one unfortunate upload of your 43 clips
and not any help from administration, although you did get replay from RyanHagen.
Anyway
good luck with your animation career
do not be a stranger & post links to your animation works here
have fun animating in harmony ......oops ....I mean Harmony from Toon Boom Animation
(however I think Harmony is over kill, it has a serious FREE competition now,
OpenToonz)
cheers
acolors
Ps.
On a funny side ..... leave your all enormous animation contribution
here so you can show later to your grandchildren (wink wink)....lol
_____________________________
don't take me too seriously... animation mostly should be fun
&
everybody's a critic (including me although I try to be humble...sometimes ...>;o)

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#9 09-03-2016 7:29 pm

dannykneip
Upstanding Citizen
From: California
Registered: 08-14-2011
Posts: 223
Karmojo: 31

Re: My video for July never uploaded. I received an email saying it did.

Lozzer86,

You will never get a response from the admins about it, but never say never, just in case.  You never know.  Anything's possible.  But it will never happen.

Deleting your account is silly for all the reasons acolors mentions.  Maybe more!

And acolors, I like ToonBoom because it is instantly vector based.  I think in OpenToonz, correct me if I'm wrong, it can only be converted to vector after it's drawn?  I'd like to explore the software anyway.

Cheers,


"Yeeees.  Always!"  - Orson Welles

http://www.instagram.com/dwkneip/

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#10 09-04-2016 11:02 pm

Lozzer86
Participator
From: Britain: Bad Teeth Central
Registered: 08-05-2010
Posts: 380
Karmojo: 7
Productive!

Re: My video for July never uploaded. I received an email saying it did.

When I started the upload both the JPEG and the video got the 'green tick' of approval. I checked and ensured both where the right size and file type.

I uploaded and checked the video to ensure it worked and it did. It played with no sound issue or ANY issue at all.

I received an email confirming it had gone through successfully.

So...

I will ask one last time before I totally give up on EVER receiving help here.

....


If I got the green ticks....

...

If I also checked and ensured they where the correct size and files...

.

If I also checked the video worked correctly when the screen popped up on the screen where it tells you to check WHICH IT DID...

.

If I also received an email confirming it had successfully been entered like every........other.......correct.....video...

.

What happened?

.

It is all I ask.

.

5

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#11 09-06-2016 6:32 am

thelittlepenguin84
Upright Citizen
From: Bristol
Registered: 03-30-2010
Posts: 2028
Karmojo: 47
Moderator

Re: My video for July never uploaded. I received an email saying it did.

There's nothing I can add here, except I believe Animation Mentor now admin the site and unfortunately, it seems they haven't visited the forums for a while.

I too hope you stick around as I have been a fan of your humorous contributions each month. If I haven't voted,I still usually look to see if you've entered as your interpretations are always unique and fun.

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